How to Make Every Conversation Count

Be Fully Present

Put away distractions, make eye contact, and truly focus on the person speaking. Give your full attention for 5 minutes, don't try to rush, don't interrupt to share your opinion and don't try to finish the conversation early. Speak when the other person pauses or stops talking.

Listen to Understand

Don't listen to advice, don't listen to respond, listen to really hear what the other person is trying to communicate. Sometimes people don't need the advice, they just want to share and have someone to hear them.

Listen Without Judgements

Let go of assumptions, stereotypes, and stigmas. Everyone’s experience is unique, so listen with an open heart and an open mind. Hold space for them to share openly and you never know, in the process you might learn something totally new.

Goal of the conversation

Try to figure out what the other person is seeking from this conversation and help them with just that. Do they need to be heard? Hear them. Are they seeking your advice? Offer guidance, offer it gently, focusing on encouragement and empathy. Does it feel like they need a friend? Offer to share numbers and follow up if you are comfortable.

A Happy Ending

  • Tell them it was great to hear their perspective/story.
  • If you had a great conversation - ask if they'd like to connect on social media or share numbers.
  • If you know a friend or colleague who might be able to help them, let them know.
  • If someone is struggling deeply, encourage them to connect with a professional or support line.
  • End the conversation by saying something cheerful and positive!

Congratulations!

Becoming a good listener is so important for learning and growing in all areas of life and you just took a step towards improving your learning skills.

Thank you so much for doing this and for spreading love in our community.